![]() There are ways to 'hack' around this by making sure at least one computer in your home network is set to NOT sleep and once you're in that computer you can use it to wake up other computers on the same network. Open up the Power Options applet in the Control Panel and make sure your PC is set to not go to sleep when connected to a power There are technical reasons why we can not reliably wake a computer from outside your home network: Waking up a computer requires sending the computer a wake up packet directly and unfortunately this does not work if your computer is behind a router (or in some cases 2 routers) - which is what most of our customers are using. MacOS 13 or later: Open up System Preferences -> Displays -> click Advanced button -> turn on the option Prevent automatic sleeping on power adapter when the display is off MacOS 12 or earlier: open up the Energy Saver options and make sure it's set to never go to sleep in the Power Adapter section. Once you've enabled the settings be sure to test your configuration.įor reliable remote access we generally recommend setting your computer to not go to sleep. Open up the Power Management options and make sure Wake on Magic Packet or Wake On LAN is enabled. ![]() Right click your network adapter and click Properties. On Windows: Open Device Manager -> Network Adapters. Make sure Wake for Network Access is enabled. On Mac: Open System Preferences -> Energy Saver. How To Configure Wake For Network Access: If you're connecting to a laptop, make sure it's connected to a power source.not from the same network), then make sure there's at-least one computer on the same network that's turned on and running Jump Desktop Connect with your account. If you're connecting from the internet (i.e.Make sure your computer is configured to wake up on network access (see below).Here's what you need to do to make sure your computer wakes up when you connect: When initiating a remote connection, Jump will try to wake up your computer if it's offline. If you need more information about the ASUS Download Center, please refer this link.Jump Desktop now supports wake-on-lan (WOL) for automatic connections. You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. If the device is offline, just click MAC address to add it to wake up area, and then click Wake up button to turn it on. You can also save your device in the offline list. You can enter the MAC address and click Wake up button to turn on your computer. Please go to Network Tools / Wake on LAN. Please refer to How to reset the router to factory default setting? for how to restore the router to default status.ģ. Note: If you forget the user name and/or password, please restore the router to the factory default status and setup. Key in your router's username and password to log in. Note: Please refer to How to enter the router setting page(Web GUI) (ASUSWRT)? to learn more.Ģ. Connect your computer to the router via wired or WiFi connection and enter your router LAN IP or router URL to the WEB GUI. Go to Device Manager( in System) -> Select your network adapter and click right button -> Select Properties -> Click Allow this device to wake the computer and Only allow a magic packet to wake the computer.ġ. If you need to use ASUSWRT WOL function, please make sure your have completed the below action. Please make sure your computer or networking adapter supports WOL function. ![]() ![]() The Router can send a magic packet to wake up your computer in sleep mode/standby mode. The WOL (Wake-On-LAN) feature lets you wake up a computer from any device in the network. ![]()
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